SERVICES

Manage & Transform

Providing maintenance, support, transformation and management of your IT infrastructure and operations to improve quality and flexibility of service while significantly reducing costs.

Managed Applications

Greater staff productivity and lower costs

By combining industrialised processes with flexible commercials and scalable resources, VIRTUO helps organisations:

Reduce costs: Our services remove complexity to drive down the cost of workplace IT. We use proven methodologies to optimise provisioning, reduce the need for on-site support and centralise service delivery.

Mitigate risk: Stringent service level agreements tailored to the needs of different user groups help minimise downtime for employees, resulting in greater productivity and business continuity.

Boost agility: We enable organisations to take a blended approach to managing workplace IT, which increases speed to market for new services and applications, facilitates growth and supports peaks in demand.

Managed Workplace

Optimise productivity and reduce expenditure with VIRTUO’s flexible and transparent Managed Workplace services

With organisations adopting more flexible and remote working practices, IT departments need to be able to support an increasingly disparate and geographically diverse end user environment.

From desktops and laptops to messaging and print environments, establishing a fit-for-purpose infrastructure and associated support services will help organisations minimise costs while enhancing productivity and performance.

Reduce costs: Our services remove complexity to drive down the cost of workplace IT. We use proven methodologies to optimise provisioning, reduce the need for on-site support and centralise service delivery.

Mitigate risk: Stringent service level agreements tailored to the needs of different user groups help minimise downtime for employees, resulting in greater productivity and business continuity.

Boost agility: We enable organisations to take a blended approach to managing workplace IT, which increases speed to market for new services and applications, facilitates growth and supports peaks in demand.

Managed Datacenter

VIRTUO’s Managed Datacenter services enable organisations to remove complexity from day-to-day operations and blend sourcing strategies for an optimal balance between cost, performance and risk

Business Challenge

To minimise costs and maximise agility, organisations need to find faster and smarter ways to provision IT services.

At the operational hub of IT service delivery, the datacenter is the appropriate starting point for a transformation that will drive optimisation and automation across the IT infrastructure.

With datacenter operations under pressure from spiralling power costs, space constraints, regulatory requirements and expensive modernisation investments, internal IT resources are increasingly insufficient to meet business demand. To escape these internal constraints, organisations need to identify and implement new ways to manage their datacenter assets through internal resources, external expertise or an optimal combination of the two.

Managed Server and Storage: provides reliable, secure and flexible 24×7 management of an organisation’s datacenter infrastructure assets, either on-premise or hosted at one of our facilities.

Control costs: By taking advantage of shared resources, remote infrastructure managements and best practice processes, you can achieve higher availability and performance at a lower cost. Our Managed Datacenter services are based on flexible pricing models and help move capital expenditure to operational expenditure.

Facilitate change: By optimising IT service delivery and the datacenter infrastructure, your business will be more responsive to organisational change, new legislative requirements and customer demand.

Enhance performance: By offering guaranteed outcomes at a predictable cost, VIRTUO will help you deliver consistent IT services to the business. Mitigate risk: We will minimise the business risks surrounding regulatory compliance, security, scalability and access to skills within the datacenter environment.

Support & Maintenance

VIRTUO provides cost-effective Support and Maintenance services.

Business Challenge

With IT departments under pressure to deliver more for less, meeting demand from the business while also maintaining service quality is increasingly difficult.

Downtime – whether it affects the datacenter, the network or end-user devices – can cause significant disruption to a business. Organisations must have adequate maintenance services to minimise the impact of IT issues. However, providing this level of service can be costly, unless appropriately tailored to an organisation’s specific needs.

Scalable: VIRTUO provide support through fixed term contracts and ‘on-demand’, to address peaks in workloads. Our services are delivered as and when you need them via onsite engineers.

Cost reduction: Our services are tailored to customer needs, flexing the level of maintenance and support required. VIRTUO operates flexible pricing structures to help you take advantage of the most cost-effective solution, and can itemize resources and project information to help simplify processes.